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Taught by Jimmy Smith · Chairman, CEO & CCO | Amusement Park Entertainment | Cultural Storytelling & Big Idea Evangelist
Jimmy Smith wrote a five-page letter to Dan Wieden that 'did everything but curse him out' — and it got him hired at his dream agency on his dream account. This lesson is about the courage it takes to advocate for yourself, your ideas, and your creative vision when the stakes are highest.
There's a moment in every creative career where playing it safe stops being an option. Where the gap between where you are and where you know you belong becomes so unbearable that you have to do something about it — even if that something is a little terrifying.
For Jimmy Smith, that moment came after two weeks of unanswered phone calls to Dan Wieden.
He'd already impressed the man. Dan had looked him in the eye after a presentation and basically promised to bring him on. Then — nothing. Two weeks of "He's not available, Jimmy." Two weeks of silence from his dream agency, on his dream account.
So Jimmy did what most people wouldn't dare to do. He sat down and wrote a five-page letter that, in his own words, "did everything but curse him out." Overnighted it. And waited.
Dan called the day he received it.
That letter didn't just get Jimmy a job at Wieden+Kennedy on Nike. It announced something about who Jimmy Smith was as a creative — and as a person. It was an act of creative courage. And understanding what that really means might be the most important thing you take from this entire course.
Let's be clear about something: creative courage is not recklessness. It's not blowing up relationships for the sake of drama, or being contrarian just to seem bold. That's ego wearing a costume.
Creative courage is the calculated willingness to say what needs to be said when silence would be safer. It's knowing the risk, feeling the fear, and doing it anyway — because the alternative (staying quiet, staying small, staying stuck) is actually the greater risk.
Jimmy's letter to Dan Wieden was calculated. He wasn't firing off an angry email in a moment of frustration. He was making a deliberate choice: He hasn't hired me yet. It's not going to hurt. He needs to know how I feel about this.
That's not recklessness. That's clarity. He assessed the situation, recognized he had nothing to lose, and decided that authentic expression was worth more than polished silence.
Key Insight: The most courageous creative acts often look impulsive from the outside but are deeply intentional on the inside. Jimmy didn't send that letter because he lost control — he sent it because he understood exactly what was at stake and chose honesty over comfort.
This distinction matters enormously for your own career. Every time you're in a room where you disagree with a creative direction, every time a client wants to water down your best idea, every time you're passed over for an opportunity you know you deserve — you face a version of this choice. Recklessness burns bridges. Courage builds them, even when it feels like the opposite.
Let's break down what made that five-page letter work, because it wasn't just the boldness of sending it. It was what it contained.
It was honest. Jimmy didn't write a polished, professional follow-up email full of pleasantries. He wrote what he actually felt. The passion, the frustration, the genuine belief in his own abilities — all of it was on the page. Dan Wieden had never received a letter like it before. Why? Because most people don't write letters like that. Most people edit out the real stuff.
It demonstrated the skill. When Dan finally called, one of the first things he said was: "You can write." The letter wasn't just an emotional appeal — it was a portfolio piece. Jimmy proved in the act of advocating for himself that he had exactly the skill Wieden+Kennedy needed. The medium was the message.
It was impossible to ignore. Two weeks of phone calls got him nothing. One letter got him a call the same day it arrived. There's a lesson here about signal-to-noise ratio. In a world full of polite, forgettable follow-ups, something genuine and specific cuts through like nothing else.
Pro Tip: The next time you need to advocate for yourself — for a job, a raise, a creative direction, a seat at the table — ask yourself: am I writing the polished version or the true version? The true version is almost always more powerful. Edit for clarity, not for safety.
Jimmy's path to Wieden+Kennedy wasn't just about one bold letter. It was paved with obstacles that had nothing to do with the quality of his work.
He grew up as one of the only Black families in a lily-white Michigan neighborhood, with the KKK threatening the builders of his home. He walked into a job interview at a Warren, Michigan agency — an interview that had been framed as urgent, as a once-in-a-lifetime opportunity — only to discover that the recruiter had simply wanted to see what he looked like. There was no job. There had never been a job opening.
"That's when I said, uh-oh, this ain't going to be like what I thought."
That moment could have broken someone. Instead, it educated him. It sharpened his understanding of the industry he was entering and the extra layer of strategic intelligence he'd need to navigate it.
This is something that doesn't get talked about enough in creative education: for many people in this industry, creative courage isn't just about pitching bold ideas. It's about showing up every single day in spaces that weren't designed with you in mind, and doing extraordinary work anyway. It's about being resilient enough to absorb the unfair hits without letting them define your ceiling.
Key Insight: Systemic barriers don't disappear because you're talented. They require both resilience and strategic intelligence to navigate. Jimmy's career is proof that you can refuse to be defined by the obstacles placed in front of you — but you also have to be smart about how you move through them.
Here's something Jimmy has never been shy about: he didn't get here alone.
At every critical juncture, there was someone who saw his potential and opened a door. Alma Hopkins at Burrell Advertising looked at his portfolio and dug it — giving him his first real break at an agency where he could see people who looked like him and shared his aesthetic. His mentor there gave him a mantra he never forgot: "It's not rocket science." Simple. Grounding. Exactly what a young creative needs to hear when they're in their own head.
Then there was Al Hawkins, who connected him with a gig at Foote Cone — his first experience working for a Black creative director in a general market environment. Watching how Hawkins navigated that space was its own education.
And then Joe Muse, at Muse Cordero Chen — the first multicultural ad agency where Jimmy felt he could simply be who he was. Black roots, white roots, all of it welcome. That's where the Nike work happened. That's where Dan Wieden saw him present and said, "I'm going to hire you."
Pro Tip: Pay attention to who is investing in you — and be intentional about investing in others. Jimmy's mentors didn't just give him jobs; they gave him frameworks for navigating an industry that wasn't always welcoming. When you reach a position of influence, that's the debt you pay forward.
The through-line here isn't luck. It's that Jimmy was always ready when the door opened — and he had people in his corner who made sure he was standing near the right doors.
Two weeks. That's how long Jimmy called Wieden+Kennedy before he got through.
Two weeks of "He's not available, Jimmy." Two weeks of being professionally patient while internally knowing that something was wrong, that time was passing, that the opportunity might be slipping.
Most people would have given up after a few days. They would have told themselves the story that Dan had changed his mind, that maybe they'd misread the room, that they shouldn't push too hard and risk seeming desperate.
Jimmy told himself a different story: He said he was going to hire me. He hasn't. So I need to do something about that.
Persistence in the creative industry is often misunderstood. It's not about being annoying or refusing to take no for an answer. It's about believing in the value of what you bring strongly enough to keep showing up. It's about understanding that the people you're trying to reach are busy, distracted, and surrounded by noise — and that your job is to cut through that noise without losing your integrity in the process.
The five-page letter was the creative solution to a creative problem. The problem was: how do I get through to someone who isn't responding? The answer wasn't to call more. It was to change the medium entirely, and to bring everything he had to it.
Pro Tip: When conventional persistence isn't working, don't just do more of the same — change your approach entirely. Jimmy didn't send a sixth week of calls. He sent a letter. Think about what the unexpected, authentic move looks like in your situation.
There's one more piece of this story that often gets overlooked.
After Dan called. After Jimmy got the job at Wieden+Kennedy on Nike — his dream agency, his dream account — he was, in his own words, "scared shitless."
Getting the opportunity is one kind of courage. Showing up and delivering on it is another. The letter got him in the room. But then he had to perform.
What followed was some of the most celebrated work in advertising history — print campaigns, a coffee table book that ended up in the Basketball Hall of Fame, video games, TV shows. Work that kept expanding the definition of what advertising could be.
But none of that happens without the letter. And the letter only works because Jimmy had spent years building the skills, absorbing the influences, learning from his mentors, and refusing to let the barriers stop him.
Creative courage isn't a single moment. It's a practice. It's the accumulation of small decisions to be honest, to persist, to advocate for yourself and your ideas, to show up even when you're scared.
The five-page letter is the most dramatic example. But it's built on a thousand quieter acts of courage that came before it.
That's the blueprint. Now it's your turn to use it.
The specific tactic is less important than the principle: when you believe in yourself and your work, say so — clearly, passionately, and without apology. Jimmy's letter worked because it was authentic and specific, not because it was aggressive. This lesson helps you find your own version of that courage.
With a combination of excellence, strategic awareness, and the support of mentors and agencies — from Burrell to Muse Cordero Chin — who created environments where he could bring his full self to the work. This lesson explores how those experiences shaped his creative philosophy and his commitment to authentic representation.
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